May 2, 2025by adminNo Commentsdewa dubai, Uncategorized

Living in Dubai: Activating DEWA and Selecting Between Du and Etisalat

 Setting up your new home in Dubai involves establishing essential utilities like electricity and water through the dewa dubai Electricity and Water Authority (DEWA), as well as selecting a suitable internet service provider, typically either Du or Etisalat. This guide provides a comprehensive overview of the processes involved in setting up DEWA services and choosing the right internet plan for your needs.

Setting Up Your DEWA Account

1. Understanding DEWA

The Dubai Electricity and Water Authority (DEWA) is the primary provider of electricity and water services in Dubai. Whether you’re a homeowner or tenant, registering with DEWA is a crucial step in making your residence fully functional.

2. Required Documents

To initiate your DEWA account, ensure you have the following:

  • Emirates ID: A valid identification document for residents.
  • Ejari Certificate or Title Deed: Proof of tenancy or property ownership.
  • Security Deposit: A refundable deposit is mandatory for account activation. 

3. Online Registration Process

DEWA offers an online platform for easy registration: 

  1. Visit DEWA’s Official Website: Navigate to www.dewa.gov.ae.
  2. Create an Account: Click on “Login” and select the “Consumer” category. Choose between DEWA ID or UAE Pass options.
  3. Enter Details: Provide your Business Partner Number or Account Number.
  4. Verification: A verification code will be sent via email or SMS. Enter this code to proceed.
  5. Finalize Registration: Set up your username and password, accept the terms and conditions, and complete the registration. 

4. Activating Electricity and Water Services

Once registered, activate your services:

Access the Activation Service: Go to the “Activation of Electricity/Water (Move-In)” section on the DEWA website.

  • Submit Application: Fill out the service application form.
  • Payment: Pay the security deposit and connection fees online.
  • Confirmation: Upon successful payment, you’ll receive a confirmation, and services will be activated accordingly.

Choosing Between Du and Etisalat for Home Internet

Dubai’s primary internet service providers are Du and Etisalat. Your choice may depend on factors like location, budget, and specific service requirements.

1. Du

  • Affordability: Du is known for its cost-effective plans, making it a popular choice for budget-conscious consumers.
  • Flexible Plans: Offers a variety of packages, including home wireless and fiber options.
  • Promotions: Frequently provides promotions such as discounted rates and free installation. 

Sample Plans:

  • Home Basic: AED 236/month + VAT.
  • Home Advanced: AED 302/month + VAT.
  • Home Ultimate: AED 350/month + VAT. 

2. Etisalat

  • Network Coverage: Etisalat boasts extensive coverage and is often praised for its reliable service.
  • High-Speed Plans: Offers high-speed internet packages, suitable for heavy users.
  • Bundled Services: Provides packages that include TV and other services. 

Sample Plans:

  • Home Wireless Advance: AED 229/month.
  • eLife Ultra Starter: AED 299/month for 6 months, offering 1Gbps speed. 

3. Considerations for Choosing

  • Location: Some areas may have infrastructure supporting only one provider. Check which services are available in your locality.
  • Usage Needs: For basic browsing and streaming, Du’s affordable plans may suffice. For higher bandwidth needs, Etisalat’s premium plans are preferable.
  • Customer Service: Both providers have varying reviews regarding customer support. It’s advisable to research and consider user experiences in your area.

 Final Tips

  • Early Setup: Initiate your DEWA and internet service applications ahead of your move-in date to ensure timely activation.
  • Document Readiness: Keep all necessary documents, such as Emirates ID and tenancy contracts, readily available to expedite the process.
  • Service Bundling: Consider bundling services (e.g., internet and TV) for potential cost savings and convenience.
  • Stay Informed: Regularly check for promotions or new plans that may better suit your needs or offer improved value.

By following this guide, you can efficiently set up essential utilities and internet services in your   new launch properties  ensuring a comfortable and connected living experience.

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